Store policy
Returns & refunds
Your satisfaction is our priority. Because every item is made to order, we've designed a simple, hassle-free process — no return shipping required.
Refund window
30 days
Return shipping
Not required
Resolution time
2–3 business days
What we cover
- Defective or damaged items upon arrival
- Significant print quality issues (fading, misalignment, peeling)
- Wrong item sent (incorrect design, color, or style)
- Items lost or significantly delayed in transit
What we don't cover
- Incorrect size ordered by the customer (please check our size guide)
- Change of mind after ordering
- Normal color variation between screens and printed output
- Damage caused by improper washing or care
How to request a refund
- 1
Contact us within 30 days
Reach out to our support team with your order number and a brief description of the issue.
- 2
Send a photo of the issue
Attach a clear photo showing the defect or problem. This helps us resolve your issue quickly and improve our quality.
- 3
Keep your item — we'll make it right
No return shipping needed. We'll issue a full refund or send a replacement within 2–3 business days.
Since every item is custom-made when you order, we're unable to accept returns for unwanted items. We strongly encourage reviewing our size guide and product previews before purchasing.